Help Centre

• Sauté offers subscription plans and two-day delivery for one-time orders.
• Our subscription service that renews every week.
• Our two-day delivery service is available Tuesday-Saturday and requires a minimum spend of $50
• Our subscription menu does not contain gluten nor dairy
• We deliver across Nova Scotia :)
• Not home during delivery? You can choose a pick up location or put a cooler on your doorstep for us! 

We deliver on Mondays and Thursdays

Orders placed by Friday at midnight (AT) will arrive on Monday between 11AM-5PM

Orders place by Monday at Midnight (AT) will arrive on Thursday between 11AM-5PM

Two Day Deliveries

Orders placed by 5PM are delivered two days later in the afternoons - typically between 12PM & 5PM.

Our two-day delivery service is available Tuesday-Sunday.

Two Day Delivery Schedule 

Order Monday - delivery on Wednesday

Order Tuesday - delivery on Thursday

Order Wednesday - delivery on Friday

Order Thursday - delivery on Saturday

Order Friday - delivery on Monday

Order Saturday - delivery on Monday

Order Sunday - delivery on Tuesday

Visit the link below to learn how to manage your Sauté account

Manage My Account

If you’d like to change or cancel an order placed through your subscription for Monday delivery, please contact us by 11:59PM on Friday

If you’d like to change or cancel an order placed through your subscription for Thursday delivery, please contact us by 11:59 PM on Monday. 

After these cut-off times, orders can not be cancelled or refunded.

We deliver on Mondays and Thursdays

Orders placed by Friday at midnight (AT) will arrive on Monday between 11AM-5PM

Orders place by Monday at Midnight (AT) will arrive on Thursday between 11AM-5PM

Two Day Deliveries

Orders placed by 5PM are delivered two days later in the afternoons - typically between 1PM & 5PM.

Our two-day delivery service is available Tuesday-Sunday, we are closed on Mondays.

Two Day Delivery Schedule 

Order Monday - delivery on Wednesday

Order Tuesday - delivery on Thursday

Order Wednesday - delivery on Friday

Order Thursday - delivery on Saturday

Order Friday - delivery on Monday

Order Saturday - delivery on Monday

Order Sunday - delivery on Tuesday

$5.99 - PICK UP: Many Hats - 397 Bedford Hwy; Times: 3-7 PM Monday & Thursday

$5.99 - PICK UP: Lake City Cider - 35 Portland St; Times: 3:30-7:30 PM Mondays & Thursdays

$3.99 - PICK UP: Good Robot Brewing Co - 2736 Robie St; Times: 4-8 PM Mondays & Thursdays (Please note that Good Robot is closed on Tuesday. If you’re unable to pick up your order on Monday, pick up will be be available on Wednesday)

If you're within the highlighted delivery zones, your food will arrive at your front door in a branded, brown paper bag. Your food will not be insulated at time of arrival so we recommend that you leave a cooler out in plain sight for our courier companies. 

If you're located outside of the highlighted delivery zones, your food will arrive via FedEx at your front door in a styrofoam insulated box that will keep your food cold for 4-6 hours. 

No problem! We recommend leaving a cooler outside your door for our drivers. If that's not possible, please choose from one of our pick-up options or arrange delivery to your place of work.

If you are unable to leave a cooler out and our couriers are unable to get in touch with you/deliver your order, we will have them bring your order to the nearest pick up location (Many Hats or Propeller on Gottingen). There will be a $5 fee for all orders that need to be dropped off at one of these locations. 

If you would prefer our couriers leave your order on your doorstep or inside your apartment lobby without a cooler, please let us know and we will add a note to your order/subscription.

Sauté is closed on statutory holidays and will bump orders one day to accommodate the change.

During the 2022 holiday season, we will be closed on December 24th, 25th, 26th and January 1st. 

Regular subscription plan deliveries will be moved from Dec. 26th to Dec. 27th. 

Two-day delivery orders placed between Dec. 22nd and Dec. 25th will be delivered on Dec. 27th.

Simply send us an email at hello@trysaute.com and we'll take care of you.

For best results, defrost meals completely, then remove the lid and place in the oven at 350F for approximately 30 minutes. 

Dinners and lunches are microwave and oven friendly. All food is pre-cooked and only requires reheating.

Our menu does not contain items with gluten or dairy, but please note that our kitchen contains products with gluten and there may be cross-contamination. 

Yes you can! After choosing the number of meals you would like, you can select your choice of meal(s). 

If you subscribe, you can edit your meal selections in advance or leave it to us to choose for you!

Our fresh products are designed to be consumed within three-four days of receiving them.

We offer vegetarian options, but not vegan.

Your Sauté gift card will come with a code that can be applied during checkout under the Coupon/Gift Card field. Simply enter that code and your Shopping Cart balance will update. 

Gift cards can be used for multiple purchases and the balance will update accordingly.

Note: Gift cards can't be applied to subscription products due to a limitation with our website. They can only be applied to products that allow one-time purchases. If you wish to purchase a subscription item for someone, you do have an option:

Creative Workaround - Purchase a subscription as you would for yourself, but enter the gift recipients address under Shipping Details during checkout. This will allow you to pay for a gift without the recipients' involvement. If you create an account during checkout, use a password that you can share with the recipient so that they can make changes to their dietary and delivery preferences. 

After you have ordered your gift card online, you will automatically receive a code via email within a few minutes. If you wish to have something to print, you can download a certificate below or pick one up at our kitchen in the afternoons on Mondays and Thursdays!

You can order from our catering menu here

Our menu changes every two weeks and can be found here: https://shop.trysaute.com/products/weight-loss-meal-plan