Help Centre

• Sauté offers subscription plans and two-day delivery for one-time orders.
• Our subscription service that renews every week.
• Our two-day delivery service is available Monday-Saturday and requires a minimum spend of $50
• Our subscription menu does not contain gluten nor dairy
• We deliver across Nova Scotia :)
• Not home during delivery? You can choose a pick up location or put a cooler on your doorstep for us! 

We deliver on Mondays and Thursdays

Orders placed by Friday at midnight (AT) will arrive on Monday between 11AM-5PM

Orders place by Monday at Midnight (AT) will arrive on Thursday between 11AM-5PM

Two Day Deliveries

Orders placed by 5PM are delivered two days later in the afternoons - typically between 12PM & 5PM.

Our two-day delivery service is available Tuesday-Sunday

Two Day Delivery Schedule 

Order Monday - delivery on Wednesday

Order Tuesday - delivery on Thursday

Order Wednesday - delivery on Friday

Order Thursday - delivery on Saturday

Order Friday - delivery on Sunday

Order Saturday - delivery on Tuesday

Order Sunday - delivery on Tuesday

We deliver on Mondays and Thursdays

Orders placed by Friday at midnight (AT) will arrive on Monday between 11-5PM

Orders place by Monday at Midnight (AT) will arrive on Thursday between 11-5PM

Visit the link below to learn how to manage your Sauté account

Manage My Account

If you’d like to change or cancel an order placed through your subscription for Monday delivery, please contact us by 11:59PM on Friday

If you’d like to change or cancel an order placed through your subscription for Thursday delivery, please contact us by 11:59 PM on Monday. 

After these cut-off times, orders can not be cancelled or refunded.

We deliver on Mondays and Thursdays

Orders placed by Friday at midnight (AT) will arrive on Monday between 11AM-5PM

Orders place by Monday at Midnight (AT) will arrive on Thursday between 11AM-5PM

Two Day Deliveries

Orders placed by 5PM are delivered two days later in the afternoons - typically between 2PM & 5PM.

Our two-day delivery service is available Tuesday-Sunday.

Two Day Delivery Schedule 

Order Monday - delivery on Wednesday

Order Tuesday - delivery on Thursday

Order Wednesday - delivery on Friday

Order Thursday - delivery on Saturday

Order Friday - delivery on Sunday

Order Saturday - delivery on Tuesday

Order Sunday - delivery on Tuesday

Subscription Meal Plans

$5.99 - PICK UP: Many Hats - 397 Bedford Hwy; Times: 3-8 PM Monday & Thursday

$5.99 - PICK UP: Lake City Cider - 35 Portland St; Times: 3:30-7:30 PM Mondays & Thursdays
$3.99 - PICK UP: Noggins on Coburg -6124 Coburg Rd; Times: 4-8 PM Mondays & Thursdays

Two-Day Delivery

$5.99 - PICK UP: Many Hats - 397 Bedford Hwy; Times: 5-8 PM
$5.99 - PICK UP: Lake City Cider - 35 Portland St; Times: 3:30-7:30 PM

Rates vary based on your location. During checkout, you will be presented options based on your delivery zone.

No problem! We recommend leaving a cooler outside your door for our drivers. If that's not possible, please choose from one of our pick-up options or arrange delivery to your place of work.

If you would prefer our couriers leave your order on your doorstep or inside your apartment lobby without a cooler, please let us know and we will add a note to your order/subscription.

If you're within the highlighted delivery zones, your food will arrive at your front door in a branded, brown paper bag. Your food will not be insulated at time of arrival so we recommend that you leave a cooler out in plain sight for our courier companies. 

If you're located outside of the highlighted delivery zones, your food will arrive via FedEx at your front door in a styrofoam insulated box that will keep your food cold for 4-6 hours. 

Sauté is closed on statutory holidays and will bump orders one day to accommodate the change.

During the 2022 holiday season, we will be closed on December 24th, 25th, 26th and January 1st. 

Regular subscription plan deliveries will be moved from Dec. 26th to Dec. 27th. 

Two-day delivery orders placed between Dec. 22nd and Dec. 25th will be delivered on Dec. 27th.

Simply send us an email at hello@trysaute.com and we'll take care of you.

If you want to place an order for delivery or pickup on a specific date or dates, please add this to the Notes section during checkout and please email hello@trysaute.com to confirm. 

For best results, defrost meals completely, then remove the lid and place in the oven at 350F for approximately 30 minutes. 

Dinners and lunches are microwave and oven friendly. All food is pre-cooked and only requires reheating.

Our subscription plan menus are dairy free and 99.9% gluten free. Some dishes contain soy sauce, which has gluten in it.

Some of our two-day delivery menu items contain gluten and dairy, which is indicated in the ingredients list. 

Additionally, please note that our kitchen contains products with gluten and there may be cross-contamination. 

Yes you can! After choosing the number of meals you would like, you can select your choice of meal(s). 

If you subscribe, you can edit your meal selections in advance or leave it to us to choose for you!

Our fresh products are designed to be consumed within three-four days of receiving them.

We offer vegetarian options, but not vegan.

Of course! When you sign up for Sauté, we have a page that allows you to enter your dietary preferences. If there’s an allergy that isn’t listed on our site, get in touch with us as we may be able to accommodate.

You can order from our catering menu here