Help Centre

FAQ Sections:

QUICK ANSWERS

When will my food arrive?

The basics

Ordering Guidelines

Holiday Hours

How do I manage my account?

DELIVERY

When will my food arrive?

Pickup locations

How will my food arrive?

What if I'm not home to receive Sauté?

What happens on statutory holidays?

Something came up and I need to reschedule delivery, how do I do this?

I want to place an order for a specific date

HEATING INSTRUCTIONS

Instructions for frozen meals

Instructions for fresh meals

OUR FOOD

Nutritional Information

How long will my food last?

Can I choose my meals?

Do you offer gluten-free options?

What about vegetarian or vegan options?

Dairy free options?

I have allergies, can I still get Sauté?

GIFT CARDS

I received a gift card for Sauté, how do I redeem it?

Physical gift card?

CATERING

How do I order?

WEIGHT-LOSS PLAN

Are meals fresh or frozen?

How many calories per day?

When do you deliver?

Can you accommodate dietary preferences?

Are the InBody Scans included in the price?

À La Carte

Is the food fresh or frozen?

How are ingredients packaged?

How do I unpack the ingredients?

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