Help Centre

Frequently Asked Questions

QUICK ANSWERS

The basics

When will my food arrive?

Ordering Guidelines

Holiday Hours

How do I manage my account?

Cancellation Policy

DELIVERY

When will my food arrive?

Pickup locations

How much is delivery?

What if I'm not home to receive Sauté?

How will my food arrive?

What happens on statutory holidays?

I want to place an order for a specific date

HEATING INSTRUCTIONS

Instructions for frozen meals

Instructions for fresh meals

OUR FOOD

Dairy or Gluten?

Can I choose my meals?

How long will my food last?

What about vegetarian or vegan options?

I have allergies, can I still get Sauté?

CATERING

How do I order?